Hugo Casino Review

Overview of Hugo Casino

From the moment we stepped into Hugo Casino, we were greeted with a warm and inviting atmosphere. The user-friendly design ensures that both beginners and seasoned players can easily navigate the site. With a vast selection of games and 24/7 live chat support, accessing help is straightforward and reliable.

General Information about Hugo Casino

Hugo Casino is an online gaming platform that boasts a wide array of games from some of the industry’s leading software providers. The casino is accessible in multiple languages, ensuring that players from around the globe can enjoy their experience.

You can register and play on any device, whether using the latest web browsers or mobile technology. Once you join, you’ll have the opportunity to participate in the Loyalty Club, which offers five membership levels with perks like Free Spins, cashback, and a personal account manager.

All the essential details, including casino ratings, bonuses, and complaint history, are available on this page.

  • Website: https://hugocasino.com/en
  • Languages: English, French, German, Polish, Greek, Hungarian, Finnish, Norwegian, Italian, Danish, Czech
  • Established: 2023
  • Licenses: Curaçao
  • Company: GBL Solutions N.V.
  • Casino Type: Crypto Casino, Instant Play, Live Casino, Mobile
Deposit Methods
  • Bank Wire Transfer, MasterCard, Skrill, Neteller, Rapid Transfer, mobile payment, Revolut, Google Pay, CASHlib, eZeeWallet, Neosurf, Binance, Luxon Pay, SticPay, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Cardano, Paysafecard
 Currencies
  • Euros, Canadian dollars, Danish krone, Australian dollars, Polish zlotys, Norwegian kroner, Swiss francs, New Zealand dollars, Hungarian forints, Bitcoin, Bitcoin Cash, Ethereum, Tether, ADA, Litecoin
 Withdrawal Methods
  • Bank Wire Transfer, MasterCard, Skrill, Neteller, Rapid Transfer, Paysafe Card, eZeeWallet, SticPay, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Cardano
 Withdrawal Times
  • EWallets: 24-48 hours
  • Bank Transfers: 3-5 days
  • Cheques: Not offered
  • Card Payments: 3-5 days
  • Pending Time: 0-72 hours
 Withdrawal Limit
  • EUR 500 per transaction, EUR 500 per day, EUR 15,000 per month
Software
Pragmatic Play, Evolution Gaming, Play’n GO, Nolimit City, Hacksaw Gaming, Wazdan, Elk Studios, Relax Gaming, Ezugi, 1spin4win, 1x2Games, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Red Tiger Gaming, Atomic Slot Lab, Avatar UX, Belatra, Big Time Gaming, BGaming, Blueprint Gaming, Booming Games, CT Interactive, Endorphina, Evoplay, Fantasma Games, Fazi Interactive, GameArt, Gamomat, Gamzix, Givme Games, Golden Hero Games, Habanero, High5Games, Igrosoft, Iron Dog Studios, KA Gaming, Kalamba Games, Leap, Mancala Gaming, Mascot Gaming, Mr. Slotty, NetGame, NetEnt, Northern Lights Gaming, Nucleus Gaming, Onlyplay, Oryx Gaming, Pocket Games Soft, Platipus Gaming, Playtech, Quickspin, ReelPlay, Revolver Gaming, Skywind Group, SmartSoft Gaming, Spade Gaming, Spribe, Swintt, Thunderkick, TrueLab Games, Tom Horn Gaming, Turbo Games, Vibra Gaming, Yggdrasil Gaming

Payment Information and Options at Hugo Casino

Hugo Casino supports a wide range of payment methods, all free of deposit fees. The minimum deposit and withdrawal amount is set at €20.

Once your account is verified, you can request a withdrawal, and the casino will guide you through the process via email. Verification involves sending your documents to the casino for approval. After verification, withdrawals are processed within 24 hours by the Financial Department, which operates Monday to Friday, 9:00-18:00 (GMT+2).

You can have up to three pending withdrawals at a time, with a maximum withdrawal limit of €500 per transaction, €500 per 24 hours, or €15,000 per month. The casino may charge withdrawal fees, which will be clearly displayed in the cashier section.

Customer Support at Hugo Casino

Hugo Casino offers multiple support options, with live chat being the quickest. You can access live chat from any page on the site, with agents available 24/7. Our experience with live chat was positive, featuring prompt and professional service with minimal wait times. You can also choose the department you need, ensuring you’re connected to the right agent.

For non-urgent inquiries, you can email the casino, with responses typically sent promptly. An online contact form is also available in the support section, with email responses provided. Additionally, the FAQ section covers common topics like payments, security, and account management.

Games at Hugo Casino

Hugo Casino’s game lobby is packed with thousands of casino games, including the latest online slots from various gaming providers, all clearly labeled. The casino regularly updates its selection, making it easy to discover and try out new releases. Popular and trending games are highlighted, keeping you up to date with what’s hot.

Beyond slots, the casino offers a variety of table games, including different versions of roulette and blackjack, with betting limits that vary by provider.

Live casino enthusiasts will find plenty to enjoy at Hugo Casino, with games from top providers like Pragmatic Play Live and Evolution Gaming. High rollers can explore VIP tables offering higher betting limits.

Hugo Casino’s Commitment to Responsible Gambling

Hugo Casino is dedicated to promoting responsible gambling and provides several tools to help you manage your gaming activity. If you need a break, you can contact support or email the casino to set up a cooling-off period or self-exclusion.

Final Verdict on Hugo Casino

Hugo Casino offers a generous welcome package of up to €600 plus 275 Free Spins. With thousands of online slots, including popular titles like Reactoonz, along with a wide range of table games and live casino options, there’s something for every type of player.

The casino provides 24/7 live chat support, ensuring help is always available. A good selection of secure payment methods is also offered, and the casino is fully licensed and regulated by the laws of Curaçao, providing a safe and reliable gaming environment.